Our Process

From your first conversation with Frederick George, through to the delivery day of your new kitchen, we will be here every step of the way to support you should you need us. Here is what you can expect at each stage of your project design journey.

1. Initial Enquiry

We believe that we are unique in that we have a family atmosphere, we welcome people into our world just as they welcome us into their homes. To ensure we offer you the most accurate layout and price we will try and gain the best understanding of your ideas.  Whilst we can design kitchens to suit all budgets, it is always helpful to us if you can provide us with a rough idea of your budget. Then we can choose products and suggest ideas which will best suit you. This will all be compiled using our unique Frederick George wish-list before we start designing your perfect kitchen.

2. Site Measure

After our initial consultation, we love being able to visit you in the comfort of your own home so that we can measure your room and get a good feel for the overall space. If you would like us to begin designing your kitchen without us performing this survey ourselves, we would need you to supply a detailed plan. This could be an architect’s drawing or a hand drawn plan with all the measurements of the kitchen. We especially need to know the heights of any windows from the floor.

3. Showroom Visit

At a convenient time for you, and no matter what stage of your project journey you are at, we love welcoming our clients into our showroom so that they can see the spectacular styles and finishes we can offer as part of your new kitchen. Over a delicious freshly-brewed coffee you can experience in person our paint colours, worktop options, appliances and even choose the tiles or flooring for your space, whilst seeing the first-class quality of our kitchens for yourself. One of our designers will also be on hand to offer inspiration and advice should you need it.

4. Design & Order

We work with you to come up with a long lasting and individual design that reflects your personality and brings out the unique feel of your home and family.  Be it a kitchen, utility, boot room, bedroom or bathroom, we are pleased to say we do not have a “one size fits all approach” to design. We are very considerate when listening to your wishes and our ensuing design is tailored exactly to the character of your home & of course the people living there. During the design process we always love to see your inspiration, picture collages, Instagram feeds and Pinterest boards which allow us to really understand the look and feel of your dream kitchen.

5. Delivery & Installation

When your kitchen design is finalised and you are happy with your quotation, you can place your order and our team will give you a date for your delivery and installation. Our team of fitters are multi-skilled experts and true craftsmen; they have spectacular attention to detail and take great pride in the kitchens they produce. Alternatively, we are also happy to offer our kitchens on a supply-only basis, so please let us know if this is an option you would be interested in.

Of course, after your kitchen is installed, our support doesn’t end. Should you have any questions or need any extra items, we have been known to help our customers 10 years after their initial purchase. Many of our clients refer us to their neighbours, friends and family and come back to us again in the future as their needs change or they move home.